{"product_id":"remote-ekg-management-by-philips","title":"Remote EKG Management powered by Philips","description":"\u003ch2\u003eDescription\u003c\/h2\u003e\n\u003cp\u003eThe Remote EKG Management is a proactive cardiograph fleet management, powered by Philips Device Management Dashboard. A subscription service that gives your biomedical and IT teams real-time visibility into your entire Philips PageWriter TC cardiograph fleet; from a single location. Built on the Philips Device Management Dashboard and enhanced with Heart Medical's exclusive uptime guarantee.\u003c\/p\u003e\n\u003ch3\u003eCore Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eReal-time error notifications \u0026amp; proactive fleet diagnostics\u003c\/li\u003e\n\u003cli\u003eCentralized software updates \u0026amp; configuration backups\u003c\/li\u003e\n\u003cli\u003eRemote battery \u0026amp; AC status monitoring\u003c\/li\u003e\n\u003cli\u003eCompatible with Philips TC20, TC30, TC50, TC70\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eThe Heart Medical Advantage\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eFree EKG battery replacement included every 3 years\u003c\/li\u003e\n\u003cli\u003eComplimentary loaner EKG dispatched immediately if hardware failure requires bench repair\u003c\/li\u003e\n\u003cli\u003eAvailable to Carlsbad and greater network clients\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\n\u003cmeta charset=\"utf-8\"\u003eRemote EKG Management Powered by Philips Overview\u003c\/h2\u003e\n\u003cp\u003eEquipment downtime in a cardiology department is not just an inconvenience; it impacts patient care. Heart Medical's Remote EKG Management subscription shifts your cardiograph fleet from reactive to proactive, so problems are resolved before your clinical team ever notices them.\u003c\/p\u003e\n\u003ch3\u003eProactive Diagnostics\u003c\/h3\u003e\n\u003cp\u003eReal-time error notifications and device health monitoring mean our team — and yours — knows about issues before they cause downtime. We prioritize intervention so your fleet stays running.\u003c\/p\u003e\n\u003ch3\u003eCentralized Control\u003c\/h3\u003e\n\u003cp\u003eSoftware updates, configuration backups, and state-of-health reporting, all managed from one dashboard. Consistent workflows across every device in your fleet, every location.\u003c\/p\u003e\n\u003ch3\u003eBattery Visibility\u003c\/h3\u003e\n\u003cp\u003eRemote monitoring of battery and AC status across all connected cardiographs, so scheduled service happens at the right time, with minimal clinical interruption.\u003c\/p\u003e\n\u003ch2\u003eThe Philips Dashboard\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eReal-time error notifications for all connected cardiographs\u003c\/li\u003e\n\u003cli\u003eCentralized software upgrades — scheduled to minimize clinical disruption\u003c\/li\u003e\n\u003cli\u003eConfiguration backup and restore for all enrolled devices\u003c\/li\u003e\n\u003cli\u003eDevice state-of-health monitoring via web-based dashboard\u003c\/li\u003e\n\u003cli\u003eRemote battery and AC power status visibility\u003c\/li\u003e\n\u003cli\u003eSort and filter devices by location or care area\u003c\/li\u003e\n\u003cli\u003eMulti-user dashboard access for your biomedical team\u003c\/li\u003e\n\u003cli\u003eError log visibility and data download for service events\u003c\/li\u003e\n\u003cli\u003eNetwork connectivity verification across all devices\u003c\/li\u003e\n\u003cli\u003eIndividual or multi-device view for targeted management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCompatible Philips Cardiograph Models\u003c\/h3\u003e\n\u003cp\u003eThis service is compatible exclusively with Philips PageWriter TC cardiographs running software version A.07.07 or higher.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePageWriter TC20\u003c\/li\u003e\n\u003cli\u003ePageWriter TC30\u003c\/li\u003e\n\u003cli\u003ePageWriter TC50\u003c\/li\u003e\n\u003cli\u003ePageWriter TC70\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOptional support for Philips SureSigns VS3\/VS4, Efficia CM10\/CM12\/CM100\/CM120\/CM150, and EarlyVue VS30 monitors is available. \u003ca href=\"https:\/\/www.heartmedical.com\/pages\/contact\" target=\"_blank\" title=\"Contact Heart Medical\" rel=\"noopener\"\u003eAsk us\u003c\/a\u003e about adding monitor management to your subscription.\u003c\/p\u003e\n\u003ch3\u003eThe Heart Medical Advantage\u003c\/h3\u003e\n\u003cp\u003eFor our Carlsbad and greater network clients — we take this service further than anyone else.\u003c\/p\u003e\n\u003ch4\u003e\n\u003cstrong\u003eIncluded Free: \u003c\/strong\u003eReplacement EKG Battery — Every 3 Years\u003c\/h4\u003e\n\u003cp\u003eEvery subscription includes a complimentary replacement EKG battery delivered to your facility every 3 years. No separate order, no charge, no hassle.\u003c\/p\u003e\n\u003ch4\u003e\n\u003cstrong\u003eIncluded Free: \u003c\/strong\u003eImmediate Loaner EKG — If You Need It\u003c\/h4\u003e\n\u003cp\u003eIf a hardware failure requires your device to come in for bench repair, we dispatch a complimentary loaner cardiograph immediately, so your department never misses a beat.\u003c\/p\u003e\n\u003ch3\u003eLet's talk about your fleet\u003c\/h3\u003e\n\u003cp\u003eTell us how many devices you have, where they're located, and which models. We'll put together a subscription that fits your facility and your budget.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.heartmedical.com\/pages\/request-a-quote\" target=\"_blank\" title=\"Request a Quote from Heart Medical\" rel=\"noopener\"\u003eRequest a Quote\u003c\/a\u003e\u003c\/p\u003e\n\u003ch2 class=\"section-heading\"\u003eTechnical Details\u003c\/h2\u003e\n\u003ctable class=\"specs-table\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eParameter\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003ePowered By\u003c\/td\u003e\n\u003ctd\u003ePhilips Device Management Dashboard (customer-installable, web-based)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHosting\u003c\/td\u003e\n\u003ctd\u003eOn-site server at your facility; web-accessible from any configured PC, laptop, tablet, or smartphone\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Devices\u003c\/td\u003e\n\u003ctd\u003ePhilips PageWriter TC20, TC30, TC50, TC70 (software v A.07.07 or higher); optional SureSigns, Efficia, EarlyVue monitors\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNetwork Requirement\u003c\/td\u003e\n\u003ctd\u003eWired or wireless LAN; devices must have appropriate hardware options\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDashboard Access\u003c\/td\u003e\n\u003ctd\u003eMulti-user simultaneous access; sort by location or care area\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSoftware Updates\u003c\/td\u003e\n\u003ctd\u003eCentralized delivery — individually or in batch, within a unit or across distributed enterprise; schedulable\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eData Monitored\u003c\/td\u003e\n\u003ctd\u003eError logs, software version, battery status, AC power, network IP, configuration, last check-in time\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNotifications\u003c\/td\u003e\n\u003ctd\u003eEmail alerts on device error conditions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSubscription Term\u003c\/td\u003e\n\u003ctd\u003eAnnual\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Area\u003c\/td\u003e\n\u003ctd\u003eUnited States\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBattery Replacement\u003c\/td\u003e\n\u003ctd\u003eOne free replacement EKG battery per enrolled device, every 3 years (Heart Medical Advantage)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLoaner Policy\u003c\/td\u003e\n\u003ctd\u003eImmediate dispatch upon hardware failure requiring bench repair (Heart Medical Advantage — Carlsbad \u0026amp; greater network)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch2 class=\"section-heading\"\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003ch3\u003eDoes this work with all EKG machines?\u003c\/h3\u003e\n\u003cp\u003eNo. This service is compatible exclusively with Philips PageWriter TC cardiographs (TC20, TC30, TC50, TC70) running software version A.07.07 or higher. If you're using a different brand or model, reach out and we can discuss your options.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eWhat does \"remote\" management mean? Does Heart Medical have access to our devices?\u003c\/h3\u003e\n\u003cp\u003eThe Philips Device Management Dashboard is hosted on a server at your facility. It gives Heart Medical and your own biomedical team visibility into device status, software versions, and health metrics, but clinical data stays on your network. No patient data is transmitted.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eWhat does the free battery replacement cover?\u003c\/h3\u003e\n\u003cp\u003eEach enrolled device receives one complimentary replacement EKG battery from Heart Medical every 3 years, shipped directly to your facility. This is part of our Heart Medical Advantage and is included at no additional cost to subscribers in the Carlsbad and greater network.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eWhat happens if a cardiograph needs to come in for bench repair?\u003c\/h3\u003e\n\u003cp\u003eIf a hardware failure requires bench repair, Heart Medical dispatches a complimentary loaner PageWriter TC cardiograph to your facility immediately, so your department has a working device while yours is being serviced.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCan we manage devices across multiple locations?\u003c\/h3\u003e\n\u003cp\u003eYes. The dashboard lets you sort and filter devices by location or care area. Multiple servers can be set up at your site for larger deployments, and the dashboard supports multiple simultaneous users.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eHow do we get started?\u003c\/h3\u003e\n\u003cp\u003eGet in touch with our team. Let us know how many devices you have, their models, and where they're located. We'll assess your infrastructure, confirm compatibility, and get the subscription set up, typically within a few business days.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"cta-banner\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003eHave more questions?\u003c\/h3\u003e\n\u003cp\u003eOur team is here to help you evaluate whether this service is the right fit. No pressure, just a straightforward conversation about your needs.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.heartmedical.com\/pages\/contact\" target=\"_blank\" title=\"Contact Us\" rel=\"noopener\"\u003eTalk to Our Team\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Heart Medical Store","offers":[{"title":"Default Title","offer_id":51077292196155,"sku":null,"price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6649\/8875\/files\/remote-ekg-management-1.jpg?v=1774641279","url":"https:\/\/www.heartmedical.com\/products\/remote-ekg-management-by-philips","provider":"Heart Medical Store","version":"1.0","type":"link"}