• Philips Device Management Dashboard (DMDB) dashboard showing real-time EKG device management and network status.
  • Philips PageWriter TC20, TC30, TC50, and TC70 EKG cardiograph models.
  • Clinician using a Philips EKG machine at a patient’s bedside for point-of-care data.
1 3

Heart Medical Store

Remote EKG Management powered by Philips

Remote EKG Management powered by Philips

Important Availability Notice

  • Most products are non-stock and custom-ordered.
  • Lead times for delivery will vary based on current factory production schedules.
  • Please contact our sales team immediately to confirm current delivery estimates and system configuration.

Heart Medical: Your Ethical Partner

Heart Medical is your trusted partner and an ethical vendor, proudly offering genuine medical equipment from leading brands such as GE HealthCare, Philips, Siemens Healthineers, and Mindray.

We guarantee authentic, high-quality products to ensure the safety, reliability, and efficiency of your medical practice.

For detailed support or product validation, please get in touch with our dedicated support team.

Description

The Remote EKG Management is a proactive cardiograph fleet management, powered by Philips Device Management Dashboard. A subscription service that gives your biomedical and IT teams real-time visibility into your entire Philips PageWriter TC cardiograph fleet; from a single location. Built on the Philips Device Management Dashboard and enhanced with Heart Medical's exclusive uptime guarantee.

Core Benefits

  • Real-time error notifications & proactive fleet diagnostics
  • Centralized software updates & configuration backups
  • Remote battery & AC status monitoring
  • Compatible with Philips TC20, TC30, TC50, TC70

The Heart Medical Advantage

  • Free EKG battery replacement included every 3 years
  • Complimentary loaner EKG dispatched immediately if hardware failure requires bench repair
  • Available to Carlsbad and greater network clients

Remote EKG Management Powered by Philips Overview

Equipment downtime in a cardiology department is not just an inconvenience; it impacts patient care. Heart Medical's Remote EKG Management subscription shifts your cardiograph fleet from reactive to proactive, so problems are resolved before your clinical team ever notices them.

Proactive Diagnostics

Real-time error notifications and device health monitoring mean our team — and yours — knows about issues before they cause downtime. We prioritize intervention so your fleet stays running.

Centralized Control

Software updates, configuration backups, and state-of-health reporting, all managed from one dashboard. Consistent workflows across every device in your fleet, every location.

Battery Visibility

Remote monitoring of battery and AC status across all connected cardiographs, so scheduled service happens at the right time, with minimal clinical interruption.

The Philips Dashboard

  • Real-time error notifications for all connected cardiographs
  • Centralized software upgrades — scheduled to minimize clinical disruption
  • Configuration backup and restore for all enrolled devices
  • Device state-of-health monitoring via web-based dashboard
  • Remote battery and AC power status visibility
  • Sort and filter devices by location or care area
  • Multi-user dashboard access for your biomedical team
  • Error log visibility and data download for service events
  • Network connectivity verification across all devices
  • Individual or multi-device view for targeted management

Compatible Philips Cardiograph Models

This service is compatible exclusively with Philips PageWriter TC cardiographs running software version A.07.07 or higher.

  • PageWriter TC20
  • PageWriter TC30
  • PageWriter TC50
  • PageWriter TC70

Optional support for Philips SureSigns VS3/VS4, Efficia CM10/CM12/CM100/CM120/CM150, and EarlyVue VS30 monitors is available. Ask us about adding monitor management to your subscription.

The Heart Medical Advantage

For our Carlsbad and greater network clients — we take this service further than anyone else.

Included Free: Replacement EKG Battery — Every 3 Years

Every subscription includes a complimentary replacement EKG battery delivered to your facility every 3 years. No separate order, no charge, no hassle.

Included Free: Immediate Loaner EKG — If You Need It

If a hardware failure requires your device to come in for bench repair, we dispatch a complimentary loaner cardiograph immediately, so your department never misses a beat.

Let's talk about your fleet

Tell us how many devices you have, where they're located, and which models. We'll put together a subscription that fits your facility and your budget.

Request a Quote

Technical Details

Parameter Details
Powered By Philips Device Management Dashboard (customer-installable, web-based)
Hosting On-site server at your facility; web-accessible from any configured PC, laptop, tablet, or smartphone
Compatible Devices Philips PageWriter TC20, TC30, TC50, TC70 (software v A.07.07 or higher); optional SureSigns, Efficia, EarlyVue monitors
Network Requirement Wired or wireless LAN; devices must have appropriate hardware options
Dashboard Access Multi-user simultaneous access; sort by location or care area
Software Updates Centralized delivery — individually or in batch, within a unit or across distributed enterprise; schedulable
Data Monitored Error logs, software version, battery status, AC power, network IP, configuration, last check-in time
Notifications Email alerts on device error conditions
Subscription Term Annual
Coverage Area United States
Battery Replacement One free replacement EKG battery per enrolled device, every 3 years (Heart Medical Advantage)
Loaner Policy Immediate dispatch upon hardware failure requiring bench repair (Heart Medical Advantage — Carlsbad & greater network)

 

Frequently Asked Questions

Does this work with all EKG machines?

No. This service is compatible exclusively with Philips PageWriter TC cardiographs (TC20, TC30, TC50, TC70) running software version A.07.07 or higher. If you're using a different brand or model, reach out and we can discuss your options.

What does "remote" management mean? Does Heart Medical have access to our devices?

The Philips Device Management Dashboard is hosted on a server at your facility. It gives Heart Medical and your own biomedical team visibility into device status, software versions, and health metrics, but clinical data stays on your network. No patient data is transmitted.

What does the free battery replacement cover?

Each enrolled device receives one complimentary replacement EKG battery from Heart Medical every 3 years, shipped directly to your facility. This is part of our Heart Medical Advantage and is included at no additional cost to subscribers in the Carlsbad and greater network.

What happens if a cardiograph needs to come in for bench repair?

If a hardware failure requires bench repair, Heart Medical dispatches a complimentary loaner PageWriter TC cardiograph to your facility immediately, so your department has a working device while yours is being serviced.

Can we manage devices across multiple locations?

Yes. The dashboard lets you sort and filter devices by location or care area. Multiple servers can be set up at your site for larger deployments, and the dashboard supports multiple simultaneous users.

How do we get started?

Get in touch with our team. Let us know how many devices you have, their models, and where they're located. We'll assess your infrastructure, confirm compatibility, and get the subscription set up, typically within a few business days.

Have more questions?

Our team is here to help you evaluate whether this service is the right fit. No pressure, just a straightforward conversation about your needs.

Talk to Our Team

Proactive cardiograph fleet management, powered by Philips Device Management Dashboard

Brand: Philips

Condition: New

Compatibility Brands: Philips

Compatibility Model Numbers: Philips PageWriter TC20, TC30, TC50, TC70 (software v A.07.07 or higher); optional SureSigns, Efficia, EarlyVue monitors

Compatibility Probes (for Ultrasound Systems):

Clinical Applications:

Clinical Population:

Frequency:

Dimensions:

Weight:

Certifications:

View full details

Discover more

1 3

Contact Form